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Pushing your business
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АннотацияIntroduction. ADVERTISING, once looked upon by some business men as an expense, is now quite generally regarded in its proper light as an investment. The primary purpose of most advertising is to increase business. Some advertising is done with other objects in view, but in most cases now-a-days every dollar spent in advertising is expected to come back, sooner or later, bringing many others with it. Advertising is by no means a fixed science. There are no set rules the observance of which will insure success to the advertiser. But experience is a good teacher, and it need not all be your own experience. In the past few years there has been a wonderful advance in advertising knowledge and progress has been made in the facilities for the preparation and distribution of advertising matter to such an extent that advertising means much more than it did even a decade ago. The fundamental principles involved in financial advertising do not differ from those of advertising in general. However, there are some things in financial publicity that require special emphasis. Hence this book. All advertising should be confidence inspiring, but, more than any other class of advertising, that of financial or investment institutions must have this quality. When a man turns over his money to the care of another and in return gets for the time being nothing more tangible than a promise to return it with interest at some future time, he needs the strongest kind of assurance concerning the integrity and business ability of the men who make such a proposition to him. A good deal has been said about the necessity for dignity in financial advertising. It is right, there should be dignity, and the chief reason is because that helps to inspire confidence. At the same time the advertising must not be so dignified that it lacks in human interest, persuasiveness and the power of conviction. In short, the problem is how to combine the right amount of dignity with the requisite "pulling power." It is to help solve this problem that this book has been written and is placed in the hands of those upon whom falls the responsibility of promoting the business of financial and investment institutions by advertising. The value of advertising is not to be measured only by the direct returns from advertisements. Honest, continuous advertising and making good on promises helps to create for advertisers good will an asset of intangible but very real value. There are many other things that go to create and maintain prestige or good will for a business, but the right kind of advertising is the principal means to that end. While it cannot be measured by the yard stick nor expressed in dollars and cents, good will has an acknowledged value. A recent court decision placed a valuation of ,000,000 upon the trademark of a certain very large advertiser. A considerable expenditure for general advertising, continued over a period of years, gave that trademark its great value. It will work just the same in your business if you are a persistent advertiser and everybody connected with your institution uses his best efforts to carry out the promises of courteous and considerate treatment made in the advertising. All employes must Lave a proper conception of the importance of each customer’s good will and a sincere desire to gain it. There is such a thing as the cumulative effect of continuous advertising. The first time a person reads your advertisement he may not be in a position to act favorably upon the suggestion you make. In fact, he may not be ready for months, but if you have kept your name before the public and used your advertising space to good advantage by filling it with interesting, informing, convincing copy, frequently changed, you have held that man’s attention and when he is prepared to do as you suggest you are very likely to get his business. There is a secondary advertising of much value that comes to the regular and steady advertiser. It arises from the daily talk of the community when the name of your institution or company has become a household word through persistent publicity. When you have reached a point where the people take up your advertising and voluntarily help to make your business better known, you are fortunate indeed. It is the hope of the author that in setting down in this book some of the results of wide experience and observation in the field of financial advertising from the standpoint of advertiser, agent and publisher he has done something which will prove of lasting value to others in this field. T. D. MACGREGOR. |